Crisis Communications Webinar

February 10, 2021
2:00 pm
- 3:00 pm EST


Jeff Papas, director of communications at Hamline University, will present a webinar for NACU campuses on best practices in crisis communications. Michelle Apuzzio will send the registration link to NACU campuses.

This webinar is open to all at NACU campuses, but the content will be particularly relevant to administrators. The event will include a 30-minute presentation followed by 30 minutes of Q&A. The following content will be covered:

  • “No plan survives first contact with the enemy”: Creating a crisis communications plan you can work with
  • Adapting your communications plan after emergencies
  • Meeting the expectations of students, parents, and faculty
  • How to handle communicators
  • Helpful resources


About Jeff Papas

Jeff Papas is Hamline University’s Director of Communications, responsible for managing the university’s relationships with, and institutional reputation among, key external audiences through supporting the university’s brand. He has over thirty years’ experience in media, media relations, public relations and writing of virtually every sort. He holds a journalism degree from the University of Minnesota and has served the City of Duluth, MN and the University of Wisconsin-River Falls in leadership communications roles among others in his long career. In his spare time, Jeff is also a highly accomplished play-by-play sportscaster.